Frequently Asked Questions
Got a question about our company or one of our products? We've got your answer! We've collected some of our most asked questions and answered them below. Don't see what you need? Feel free to contact our staff and we'll find the answer you're looking for.
For the answer to our most popular question, our lacing instructional video, click below.
We have worked with hundreds of organizations throughout the years. Depending on the order size, we can even make you a completely customized product with your logo on it. See our customization page for examples.
The short answer is no. Your ankle usually requires the ability to open the tongue of the shoe a good distance to get your foot in and then pull the tongue closed again. You may consider our other product, Slacklace, for boots. But even then, you might have to do some tying and untying to get your ankle in.
We're glad to help. Whether you bought our product directly or indirectly, you're still our customer and part of our extended lace family. Contact us and let us know what issue you're facing so we can help.
Yankz! laces work best on adult shoes size 5 and up. For kids, we have another product called Slacklace. They are flat, elastic shoelaces in a range of fun colors. Toddler shoes are generally too small for any lace system, but young kids with a few lace holes on each side can use Slacklaces.
Tracking information will be included in our correspondence once you place an order. You can also visit your account on our website to see the status of any order.