{"id":32,"date":"2019-08-16T10:31:39","date_gmt":"2019-08-16T14:31:39","guid":{"rendered":"https:\/\/yankz.com\/?page_id=32"},"modified":"2020-10-26T17:12:14","modified_gmt":"2020-10-26T21:12:14","slug":"faq","status":"publish","type":"page","link":"https:\/\/yankz.com\/faq\/","title":{"rendered":"FAQ"},"content":{"rendered":"<div id=\"cs-content\" class=\"cs-content\"><div class=\"x-section e32-1 mw-0\"><div class=\"x-row x-container max width e32-2 mw-1 mw-2\"><div class=\"x-row-inner\"><div class=\"x-col e32-3 mw-4 mw-5\"><div class=\"x-text x-text-headline e32-4 mw-7\"><div class=\"x-text-content\"><div class=\"x-text-content-text\"><h1 class=\"x-text-content-text-primary\">Frequently Asked Questions<\/h1><\/div><\/div><\/div><div class=\"x-text e32-5 mw-8\"><p>Got a question about our company or one of our products? We've got your answer! We've collected some of our most asked questions and answered them below. Don't see what you need? Feel free to <a href=\"https:\/\/yankz.com\/contact\/\">contact our staff<\/a> and we'll find the answer you're looking for.<\/p>\n<p>For the answer to our most popular question, our lacing instructional video, click below.<\/p><\/div><a class=\"x-anchor x-anchor-button e32-6 mw-9\" tabindex=\"0\" href=\"https:\/\/www.youtube.com\/watch?v=Ti-UrTUbP3Q\" target=\"_blank\"><div class=\"x-anchor-content\"><div class=\"x-anchor-text\"><span class=\"x-anchor-text-primary\">Lacing Instructions<\/span><\/div><\/div><\/a><\/div><\/div><\/div><div class=\"x-row x-container max width e32-7 mw-1 mw-3\"><div class=\"x-row-inner\"><div class=\"x-col e32-8 mw-4 mw-6\"><div class=\"x-acc e32-9 mw-a mw-b\" role=\"tablist\" id=\"x-acc-e32-9\"><div class=\"e32-10 x-acc-item\"><button id=\"tab-e32-10\" class=\"x-acc-header\" role=\"tab\" type=\"button\" aria-selected=\"false\" aria-expanded=\"false\" aria-controls=\"panel-e32-10\" data-x-toggle=\"collapse\" data-x-toggleable=\"e32-10\"><span class=\"x-acc-header-content\"><span class=\"x-acc-header-indicator\">&#x25b8;<\/span><span class=\"x-acc-header-text\">How long are Yankz! laces?<\/span><\/span><\/button><div id=\"panel-e32-10\" role=\"tabpanel\" aria-hidden=\"true\" aria-labelledby=\"tab-e32-10\" data-x-toggleable=\"e32-10\" data-x-toggle-collapse=\"1\" class=\"x-collapsed\"><div class=\"x-acc-content\">Yankz! laces are 40\" in length and works up to a size 13 (below the ankle shoe).<\/div><\/div><\/div><div class=\"e32-11 x-acc-item\"><button id=\"tab-e32-11\" class=\"x-acc-header\" role=\"tab\" type=\"button\" aria-selected=\"false\" aria-expanded=\"false\" aria-controls=\"panel-e32-11\" data-x-toggle=\"collapse\" data-x-toggleable=\"e32-11\"><span class=\"x-acc-header-content\"><span class=\"x-acc-header-indicator\">&#x25b8;<\/span><span class=\"x-acc-header-text\">What comes in a pack of Yankz! laces?<\/span><\/span><\/button><div id=\"panel-e32-11\" role=\"tabpanel\" aria-hidden=\"true\" aria-labelledby=\"tab-e32-11\" data-x-toggleable=\"e32-11\" data-x-toggle-collapse=\"1\" class=\"x-collapsed\"><div class=\"x-acc-content\">Each package comes with the following: 2 Elastic Laces, 2 Locking Casings already attached, and 2 additional Toe Piece Locks for the bottom of your laces.<\/div><\/div><\/div><div class=\"e32-12 x-acc-item\"><button id=\"tab-e32-12\" class=\"x-acc-header\" role=\"tab\" type=\"button\" aria-selected=\"false\" aria-expanded=\"false\" aria-controls=\"panel-e32-12\" data-x-toggle=\"collapse\" data-x-toggleable=\"e32-12\"><span class=\"x-acc-header-content\"><span class=\"x-acc-header-indicator\">&#x25b8;<\/span><span class=\"x-acc-header-text\">Are Yankz! laces really prepared in the USA?<\/span><\/span><\/button><div id=\"panel-e32-12\" role=\"tabpanel\" aria-hidden=\"true\" aria-labelledby=\"tab-e32-12\" data-x-toggleable=\"e32-12\" data-x-toggle-collapse=\"1\" class=\"x-collapsed\"><div class=\"x-acc-content\">Your purchase is helping to support American workers. Since Day 1, Yankz! laces have been assembled, packaged, and printed in the USA. We proudly assemble all lace packages through regulated vocational workshops for adults who are physically or mentally challenged.<\/div><\/div><\/div><div class=\"e32-13 x-acc-item\"><button id=\"tab-e32-13\" class=\"x-acc-header\" role=\"tab\" type=\"button\" aria-selected=\"false\" aria-expanded=\"false\" aria-controls=\"panel-e32-13\" data-x-toggle=\"collapse\" data-x-toggleable=\"e32-13\"><span class=\"x-acc-header-content\"><span class=\"x-acc-header-indicator\">&#x25b8;<\/span><span class=\"x-acc-header-text\">Do you work with schools or other non-profit organizations who love Yankz! laces. Do you offer any bulk discounts?<\/span><\/span><\/button><div id=\"panel-e32-13\" role=\"tabpanel\" aria-hidden=\"true\" aria-labelledby=\"tab-e32-13\" data-x-toggleable=\"e32-13\" data-x-toggle-collapse=\"1\" class=\"x-collapsed\"><div class=\"x-acc-content\"><p>We have worked with hundreds of organizations throughout the years. Depending on the order size, we can even make you a completely customized product with your logo on it. See our <a href=\"https:\/\/yankz.com\/customization\/\">customization page<\/a> for examples.<\/p><\/div><\/div><\/div><div class=\"e32-14 x-acc-item\"><button id=\"tab-e32-14\" class=\"x-acc-header\" role=\"tab\" type=\"button\" aria-selected=\"false\" aria-expanded=\"false\" aria-controls=\"panel-e32-14\" data-x-toggle=\"collapse\" data-x-toggleable=\"e32-14\"><span class=\"x-acc-header-content\"><span class=\"x-acc-header-indicator\">&#x25b8;<\/span><span class=\"x-acc-header-text\">Will Yankz! laces work in high top shoes or boots?<\/span><\/span><\/button><div id=\"panel-e32-14\" role=\"tabpanel\" aria-hidden=\"true\" aria-labelledby=\"tab-e32-14\" data-x-toggleable=\"e32-14\" data-x-toggle-collapse=\"1\" class=\"x-collapsed\"><div class=\"x-acc-content\"><p>The short answer is no. Your ankle usually requires the ability to open the tongue of the shoe a good distance to get your foot in and then pull the tongue closed again. You may consider our other product, <a href=\"https:\/\/slacklace.com\/\" target=\"_blank\" rel=\"noopener\">Slacklace<\/a>, for boots. But even then, you might have to do some tying and untying to get your ankle in.<\/p><\/div><\/div><\/div><div class=\"e32-15 x-acc-item\"><button id=\"tab-e32-15\" class=\"x-acc-header\" role=\"tab\" type=\"button\" aria-selected=\"false\" aria-expanded=\"false\" aria-controls=\"panel-e32-15\" data-x-toggle=\"collapse\" data-x-toggleable=\"e32-15\"><span class=\"x-acc-header-content\"><span class=\"x-acc-header-indicator\">&#x25b8;<\/span><span class=\"x-acc-header-text\">Can Yankz! laces go in the washing machine?<\/span><\/span><\/button><div id=\"panel-e32-15\" role=\"tabpanel\" aria-hidden=\"true\" aria-labelledby=\"tab-e32-15\" data-x-toggleable=\"e32-15\" data-x-toggle-collapse=\"1\" class=\"x-collapsed\"><div class=\"x-acc-content\">Yes! We suggest either keeping them in your shoes, or putting them together in a washable bag. Wash your Yankz! laces with cold water and keep them out of your dryer. Our elastic lace are very durable, but they won\u2019t survive the high temperatures of your dryer. We recommend you air dry them.<\/div><\/div><\/div><div class=\"e32-16 x-acc-item\"><button id=\"tab-e32-16\" class=\"x-acc-header\" role=\"tab\" type=\"button\" aria-selected=\"false\" aria-expanded=\"false\" aria-controls=\"panel-e32-16\" data-x-toggle=\"collapse\" data-x-toggleable=\"e32-16\"><span class=\"x-acc-header-content\"><span class=\"x-acc-header-indicator\">&#x25b8;<\/span><span class=\"x-acc-header-text\">Do you offer any promotional codes or discounts?<\/span><\/span><\/button><div id=\"panel-e32-16\" role=\"tabpanel\" aria-hidden=\"true\" aria-labelledby=\"tab-e32-16\" data-x-toggleable=\"e32-16\" data-x-toggle-collapse=\"1\" class=\"x-collapsed\"><div class=\"x-acc-content\">Yes! Sign up for our e-mail list to receive promotional codes or to be notified when we are running specials. You can also find and follow us on Social Media, where we have exclusive deals and giveaways.<\/div><\/div><\/div><div class=\"e32-17 x-acc-item\"><button id=\"tab-e32-17\" class=\"x-acc-header\" role=\"tab\" type=\"button\" aria-selected=\"false\" aria-expanded=\"false\" aria-controls=\"panel-e32-17\" data-x-toggle=\"collapse\" data-x-toggleable=\"e32-17\"><span class=\"x-acc-header-content\"><span class=\"x-acc-header-indicator\">&#x25b8;<\/span><span class=\"x-acc-header-text\">My Yankz! laces were purchased from another retailer, but I\u2019m experiencing issues. Can you help me?<\/span><\/span><\/button><div id=\"panel-e32-17\" role=\"tabpanel\" aria-hidden=\"true\" aria-labelledby=\"tab-e32-17\" data-x-toggleable=\"e32-17\" data-x-toggle-collapse=\"1\" class=\"x-collapsed\"><div class=\"x-acc-content\"><p>We're glad to help. Whether you bought our product directly or indirectly, you're still our customer and part of our extended lace family. <a href=\"https:\/\/yankz.com\/contact\/\">Contact us<\/a> and let us know what issue you're facing so we can help.<\/p><\/div><\/div><\/div><\/div><\/div><div class=\"x-col e32-18 mw-4 mw-6\"><div class=\"x-acc e32-19 mw-a mw-c\" role=\"tablist\" id=\"x-acc-e32-19\"><div class=\"e32-20 x-acc-item\"><button id=\"tab-e32-20\" class=\"x-acc-header\" role=\"tab\" type=\"button\" aria-selected=\"false\" aria-expanded=\"false\" aria-controls=\"panel-e32-20\" data-x-toggle=\"collapse\" data-x-toggleable=\"e32-20\"><span class=\"x-acc-header-content\"><span class=\"x-acc-header-indicator\">&#x25b8;<\/span><span class=\"x-acc-header-text\">Is it hard to install Yankz! laces into my shoes?<\/span><\/span><\/button><div id=\"panel-e32-20\" role=\"tabpanel\" aria-hidden=\"true\" aria-labelledby=\"tab-e32-20\" data-x-toggleable=\"e32-20\" data-x-toggle-collapse=\"1\" class=\"x-collapsed\"><div class=\"x-acc-content\">Yankz! are installed downward from the ankle to the toe box. Our lacing system results in two points of adjustment for the ankle and throughout the foot towards the toe. There are no loose ends to deal with once our system is installed. We have complete instructions for lacing on Yankz! packaging and our website.<\/div><\/div><\/div><div class=\"e32-21 x-acc-item\"><button id=\"tab-e32-21\" class=\"x-acc-header\" role=\"tab\" type=\"button\" aria-selected=\"false\" aria-expanded=\"false\" aria-controls=\"panel-e32-21\" data-x-toggle=\"collapse\" data-x-toggleable=\"e32-21\"><span class=\"x-acc-header-content\"><span class=\"x-acc-header-indicator\">&#x25b8;<\/span><span class=\"x-acc-header-text\">How many packs of Yankz! do I need for one pair of shoes?<\/span><\/span><\/button><div id=\"panel-e32-21\" role=\"tabpanel\" aria-hidden=\"true\" aria-labelledby=\"tab-e32-21\" data-x-toggleable=\"e32-21\" data-x-toggle-collapse=\"1\" class=\"x-collapsed\"><div class=\"x-acc-content\">Yankz! are sold as 1 pair per pack, so 1 pack is all you need for 1 pair of shoes.<\/div><\/div><\/div><div class=\"e32-22 x-acc-item\"><button id=\"tab-e32-22\" class=\"x-acc-header\" role=\"tab\" type=\"button\" aria-selected=\"false\" aria-expanded=\"false\" aria-controls=\"panel-e32-22\" data-x-toggle=\"collapse\" data-x-toggleable=\"e32-22\"><span class=\"x-acc-header-content\"><span class=\"x-acc-header-indicator\">&#x25b8;<\/span><span class=\"x-acc-header-text\">Can I reuse Yankz! laces in another pair of shoes?<\/span><\/span><\/button><div id=\"panel-e32-22\" role=\"tabpanel\" aria-hidden=\"true\" aria-labelledby=\"tab-e32-22\" data-x-toggleable=\"e32-22\" data-x-toggle-collapse=\"1\" class=\"x-collapsed\"><div class=\"x-acc-content\">It depends on the wear factor from the original pair of shoes and if the ends of the laces are in good condition. If the laces aren't overly worn out, you can transfer your Yankz! from one pair of shoes to another.  <\/div><\/div><\/div><div class=\"e32-23 x-acc-item\"><button id=\"tab-e32-23\" class=\"x-acc-header\" role=\"tab\" type=\"button\" aria-selected=\"false\" aria-expanded=\"false\" aria-controls=\"panel-e32-23\" data-x-toggle=\"collapse\" data-x-toggleable=\"e32-23\"><span class=\"x-acc-header-content\"><span class=\"x-acc-header-indicator\">&#x25b8;<\/span><span class=\"x-acc-header-text\">Will Yankz! work in my kid's shoes?<\/span><\/span><\/button><div id=\"panel-e32-23\" role=\"tabpanel\" aria-hidden=\"true\" aria-labelledby=\"tab-e32-23\" data-x-toggleable=\"e32-23\" data-x-toggle-collapse=\"1\" class=\"x-collapsed\"><div class=\"x-acc-content\"><p>Yankz! laces work best on adult shoes size 5 and up. For kids, we have another product called <a href=\"https:\/\/slacklace.com\/\" target=\"_blank\" rel=\"noopener\">Slacklace<\/a>. They are flat, elastic shoelaces in a range of fun colors. Toddler shoes are generally too small for any lace system, but young kids with a few lace holes on each side can use Slacklaces.<\/p><\/div><\/div><\/div><div class=\"e32-24 x-acc-item\"><button id=\"tab-e32-24\" class=\"x-acc-header\" role=\"tab\" type=\"button\" aria-selected=\"false\" aria-expanded=\"false\" aria-controls=\"panel-e32-24\" data-x-toggle=\"collapse\" data-x-toggleable=\"e32-24\"><span class=\"x-acc-header-content\"><span class=\"x-acc-header-indicator\">&#x25b8;<\/span><span class=\"x-acc-header-text\">I have limited use of my fingers. Will I be able to use Yankz! laces?<\/span><\/span><\/button><div id=\"panel-e32-24\" role=\"tabpanel\" aria-hidden=\"true\" aria-labelledby=\"tab-e32-24\" data-x-toggleable=\"e32-24\" data-x-toggle-collapse=\"1\" class=\"x-collapsed\"><div class=\"x-acc-content\">Yes! Yankz! laces can even be used by customers who can only use one hand. After installing, it helps turn your shoes into easy slip-ons. Some customers use a shoehorn to assist without having to bend over as well.    Installing the laces will most likely require some assistance, but then you will have the freedom to manage getting shoes on and off by yourself. <\/div><\/div><\/div><div class=\"e32-25 x-acc-item\"><button id=\"tab-e32-25\" class=\"x-acc-header\" role=\"tab\" type=\"button\" aria-selected=\"false\" aria-expanded=\"false\" aria-controls=\"panel-e32-25\" data-x-toggle=\"collapse\" data-x-toggleable=\"e32-25\"><span class=\"x-acc-header-content\"><span class=\"x-acc-header-indicator\">&#x25b8;<\/span><span class=\"x-acc-header-text\">Do you accept returns or exchanges?<\/span><\/span><\/button><div id=\"panel-e32-25\" role=\"tabpanel\" aria-hidden=\"true\" aria-labelledby=\"tab-e32-25\" data-x-toggleable=\"e32-25\" data-x-toggle-collapse=\"1\" class=\"x-collapsed\"><div class=\"x-acc-content\">Yes. Count on us to stand behind our product with a 100% satisfaction guarantee. If you are not satisfied with your purchase, we have a 30-day return policy. <a href=\"https:\/\/yankz.com\/contact\/\">Contact us<\/a> to request a replacement or a refund.<\/div><\/div><\/div><div class=\"e32-26 x-acc-item\"><button id=\"tab-e32-26\" class=\"x-acc-header\" role=\"tab\" type=\"button\" aria-selected=\"false\" aria-expanded=\"false\" aria-controls=\"panel-e32-26\" data-x-toggle=\"collapse\" data-x-toggleable=\"e32-26\"><span class=\"x-acc-header-content\"><span class=\"x-acc-header-indicator\">&#x25b8;<\/span><span class=\"x-acc-header-text\">What payment methods do you accept?<\/span><\/span><\/button><div id=\"panel-e32-26\" role=\"tabpanel\" aria-hidden=\"true\" aria-labelledby=\"tab-e32-26\" data-x-toggleable=\"e32-26\" data-x-toggle-collapse=\"1\" class=\"x-collapsed\"><div class=\"x-acc-content\">We accept all major credit cards and PayPal.<\/div><\/div><\/div><div class=\"e32-27 x-acc-item\"><button id=\"tab-e32-27\" class=\"x-acc-header\" role=\"tab\" type=\"button\" aria-selected=\"false\" aria-expanded=\"false\" aria-controls=\"panel-e32-27\" data-x-toggle=\"collapse\" data-x-toggleable=\"e32-27\"><span class=\"x-acc-header-content\"><span class=\"x-acc-header-indicator\">&#x25b8;<\/span><span class=\"x-acc-header-text\">Where can I find the status of my order?<\/span><\/span><\/button><div id=\"panel-e32-27\" role=\"tabpanel\" aria-hidden=\"true\" aria-labelledby=\"tab-e32-27\" data-x-toggleable=\"e32-27\" data-x-toggle-collapse=\"1\" class=\"x-collapsed\"><div class=\"x-acc-content\"><p>Tracking information will be included in our correspondence once you place an order. You can also visit <a href=\"https:\/\/yankz.com\/my-account\/\">your account<\/a> on our website to see the status of any order.<\/p><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div>\n","protected":false},"excerpt":{"rendered":"<p>Frequently Asked QuestionsGot a question about our company or one of our products? We&#8217;ve got your answer! We&#8217;ve collected some of our most asked questions and answered them below. Don&#8217;t see what you need? Feel free to contact our staff and we&#8217;ll find the answer you&#8217;re looking for. For the answer to our most popular question, our lacing instructional video, &#8230; <\/p>\n<div><a href=\"https:\/\/yankz.com\/faq\/\" class=\"more-link\">Read More<\/a><\/div>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"template-blank-4.php","meta":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v20.6 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>FAQ - Yankz!<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/yankz.com\/faq\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"FAQ - Yankz!\" \/>\n<meta property=\"og:description\" content=\"Frequently Asked QuestionsGot a question about our company or one of our products? 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